Frequently Asked Questions

New and / or Prospective Customers for Waste Services

How do I sign up for a waste service contract with you?

How do I sign up for a one-off waste collection with you?

I ordered a bin but it hasn't been delivered yet?

Can I lock my bin away so it cannot be stolen or vandalised?

Do I have to pay by Direct Debit or can I send you cash/cheque?

What type of bags can I use in my bin?

When Do I receive my Duty of Care Waste Transfer Note and / or my Hazardous / Special Waste Consignment note?